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Privacy policy

Last updated: November 24th, 2025

1. Introduction


This website and business are operated in British Columbia, Canada. We comply with the Personal Information Protection Act (PIPA) of British Columbia and the Personal Information Protection and Electronic Documents Act (PIPEDA) of Canada.


This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or interact with our services.

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2. Information We Collect


We may collect the following personal information:

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  • Name

  • Email address

  • Phone number

  • Appointment details or inquiries submitted through website forms

  • Payment-related information (processed securely by third-party providers)

  • IP address, browser information, and device type

  • Website usage data through cookies and analytics tools​

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3. How We Use Your Information


We collect and use personal information for the following purposes:

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  • Scheduling and managing appointments

  • Responding to inquiries

  • Providing services and customer support

  • Processing payments

  • Improving website functionality and user experience

  • Analytics and performance tracking

  • Legal, regulatory, or professional requirements​

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4. Sharing and Disclosure of Information


We do not sell your personal information.
We may share information with trusted third-party service providers, including:

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  • Website hosting (Wix)

  • Email and communication platforms (e.g., Gmail, Google Workspace)

  • Scheduling systems

  • Payment processors

  • Analytics platforms (e.g., Google Analytics, Wix Analytics)

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These providers are only permitted to use the information as necessary to perform services on our behalf.

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5. Consent

 

By using this website or submitting your information through a form, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.


You may withdraw your consent at any time, subject to legal and contractual obligations, by contacting us.

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6. Retention of Personal Information


We retain personal information only as long as necessary to fulfill the purposes identified above or as required by law.


If applicable, clinical or health-related records may be required to be retained for a minimum period under BC regulations.

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7. Your Rights


Under PIPA, you have the right to:

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  • Request access to the personal information we hold about you

  • Request corrections to inaccurate information

  • Request deletion of information when legally permitted

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To make a request, please contact us using the details below.

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8. Cookies and Tracking Technologies


Our website may use cookies, pixels, and similar technologies to:

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  • Improve site performance

  • Analyze website traffic

  • Customize your experience

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You can disable cookies in your browser settings, though some website features may not function properly.

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9. Security of Information


We take reasonable security measures to protect your personal information from unauthorized access, disclosure, or misuse.


This includes secure servers, encryption, and limited access for authorized personnel only.

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10. Links to Third-Party Websites


Our website may contain links to external websites. We are not responsible for the privacy practices or content of these third-party sites.

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11. Updates to This Policy


We may update this Privacy Policy from time to time. Updates will be posted on this page with a new “Last Updated” date.

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12. Contact Information


If you have questions, concerns, or requests regarding your personal information, please contact:

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Dr. Stephanie Bonn, DC Inc.

drstepahniebonn@gmail.com
Be Chiropractic Wellness
210 – 1168 Hamilton St.
Vancouver, BC, V6B 2S2 Canada
T. (604) 688-5437​​​​​​​​

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